Effectively managing a sourcing business requires data-driven decisions. For PinguBuy users, a well-structured spreadsheet is a powerful tool to track and analyze key performance indicators (KPIs) like refund rates, Quality Control (QC) pass rates, and shipping costs. This guide walks you through setting up charts to visualize these metrics over time.
1. Structuring Your Data
First, organize your raw data in a table with consistent monthly (or weekly) entries. Essential columns should include:
| Period (Month) | Total Orders | Refunded Orders | QC Inspections | QC Passed | Total Shipping Cost (USD) |
|---|---|---|---|---|---|
| 2024-01 | 150 | 6 | 80 | 72 | 1250.50 |
| 2024-02 | 165 | 5 | 90 | 85 | 1380.00 |
Calculation Columns:
2. Creating Insightful Charts
Use your spreadsheet's chart tool (like in Google Sheets or Excel) to create the following visuals.
Chart A: Refund Ratio Trend Over Time
Purpose:
How to build: Insight:
Chart B: QC Inspection Pass Rate Over Time
Purpose:
How to build: Insight:
Chart C: Average Shipping Cost Per Order Over Time
Purpose:
How to build: Insight:
3. Building a Comprehensive Dashboard
Place all three charts side-by-side on a single dashboard sheet. This provides an at-a-glance view of operational health.
Monthly Performance Dashboard Header:
Pro Tip:
Conclusion
By systematically tracking Refund Ratios, QC Pass Rates, and Average Shipping Costs