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GTBuy Shipping: How to Prevent Customs Holds and Repacking Issues

2026-02-11

A Practical Guide to Smoother Import Clearance

International shipping with GTBuy is designed for efficiency, but customs clearance remains a critical juncture where delays and unexpected costs can occur. Two of the most common challenges are customs holds for inspectioncostly repacking by authorities. Proactive documentation is your most effective tool for mitigation.

The Golden Rule: Accurate and Consistent Documentation

Customs agencies worldwide use documentation to assess risk, calculate duties, and ensure compliance. Discrepancies or vagueness in your paperwork instantly raise red flags, leading to physical inspections. During an inspection, non-compliant packaging may be repacked at your expense.

Key Strategies for Risk Reduction

1. Meticulously Record Declared Values

The declared value must be accurate and justifiable. Under-declaring to avoid duties is illegal and will result in severe penalties, seizure, or destruction of goods.

  • Be Truthful:
  • Include Proof:
  • Break Down Items:

2. Document Packaging Details Thoroughly

Improper or poorly documented packaging can trigger repacking. Customs may need to open a box for inspection but lack the materials or expertise to reseal it as originally shipped.

  • Describe Packaging:
  • Declare Dimensions & Weight:
  • Photograph Your Package:

3. Ensure Harmonized System (HS) Code Accuracy

While often handled by your shipping provider, providing accurate HS codes for your items helps customs quickly identify the product type and applicable regulations, reducing the chance of manual review.

Pre-Shipment Documentation Checklist

Document Item What to Record Purpose
Commercial Invoice Full item descriptions, accurate Duty assessment; primary customs document.
Packing List Itemized contents per box, box dimensions, weight, material of packaging. Verifies invoice against physical shipment; aids inspection.
Supporting Photos Images of items before packing, the packing process, and the final sealed shipment. Visual proof of condition and packaging integrity.

Final Recommendations

Preventing customs issues is fundamentally about transparency and precision. By investing time in recording correct declared values and detailed packaging information, you provide customs officials with clear data, significantly lowering the perceived risk of your shipment.

This diligence minimizes the likelihood of time-consuming inspections and avoids unexpected fees for official repacking. Always consult with your GTBuy shipping specialist